Frequently Asked Questions

A scenario builder is a tool that allows you to customize your chatbot's responses based on specific user inputs or conditions. It enables the creation of intricate branching scenarios that guide users through a series of questions and responses, providing the most relevant and helpful information.

The AI in a chatbot utilizes natural language processing (NLP) to understand user inputs and generate appropriate responses. It analyzes the user's input and context to determine the best response. Over time, the AI can learn from user interactions and feedback to improve its responses.

Chatbots equipped with scenario builders and AI can automate customer service, reduce response times, and enhance customer satisfaction. Customizing responses to specific user inputs or conditions offers more personalized and relevant information, leading to higher engagement and conversion rates.

By embedding a script into your website's code, the chatbot can be seamlessly integrated into your website or app, allowing for a smooth user interaction.

Yes, scenario builders enable you to tailor the chatbot's responses to match your brand's voice and tone. You can create varied scenarios based on user inputs or conditions. The AI's learning capability from user interactions allows for more precise responses over time.

Our video chatbots allow users to upload short videos, significantly boosting customer engagement and conversion rates, while also fostering a closer connection with their clientele. This type of chatbot adds a visual dimension to the interaction, making the user experience more personal and memorable.

Absolutely. Our no-code chatbot platform enables anyone to easily create and customize chatbots without any prior technical knowledge, making chatbots accessible to businesses of all sizes.

We offer 4 levels of plans, including a free plan that allows testing of our various chatbots. Each plan is designed to meet the specific needs of your business, providing the flexibility to choose the most suitable option for your customer engagement and conversion goals.

Chatbots provide instant, 24/7 assistance, answering common questions and solving issues promptly without wait times, significantly improving customer satisfaction and optimizing customer service resources.

Yes, our platform provides detailed analytics tools to track user interactions, assess satisfaction rates, and adjust scenarios to optimize your chatbot's performance.

Security is paramount to us. Our chatbots are designed to ensure data confidentiality and security, adhering strictly to data protection standards.

Our video chatbots offer advanced customization options, allowing you to integrate your own video content, choose dialogue scenarios, and adjust the visual appearance of the chatbot to reflect your brand's identity.

An AI-based chatbot uses natural language processing to understand and respond contextually, while a non-knowledge-based chatbot follows predefined scenarios, ideal for specific, structured tasks.

Yes, our chatbots are multilingual, capable of communicating and interacting with users in multiple languages, making your customer service truly global.

Absolutely, our chatbots can be integrated into your website at the same time. There's no problem at all

Chatbots engage visitors with personalized interactions, providing product recommendations, assisting in purchase decisions, and facilitating the ordering process, which boosts conversion rates and sales.

Yes, we provide comprehensive support to assist you in creating, customizing, and integrating your chatbots, ensuring smooth implementation and ongoing optimization of your communication strategies.

Adopting a chatbot can significantly enhance customer engagement, optimize customer service, increase conversion rates and sales, while reducing operational costs and providing valuable insights into user behavior.

A bot is often used as a virtual assistant on websites to provide customer support. It can answer frequently asked questions, guide visitors, and perform simple tasks. Bots are designed to automate certain interactions and provide quick assistance to users. On the other hand, a human clone is a powerful tool that allows users to create their own virtual clone. A human clone can be customized with additional information, specific instructions, and even the user's personality. Once created, the human clone link can be shared anywhere, such as on websites, social media, or even on business cards using a QR code. People who interact with the human clone will feel like they are talking directly to the user, which can be a great way to stand out and impress prospects. In summary, while bots are designed for general customer support and automation, humans clones enable users to create personalized virtual clones of themselves to engage with others in a unique and impressive way.

Yes, you can combine different actions in a single chatbot, such as buttons that trigger preconfigured text responses, videos, and AI-based responses. The number of preconfigured text responses depends on the plan you choose.

Yes, LouiseBot can interact with external services, such as Shopify and WooCommerce APIs, via webhook and HTTP request integrations, depending on your plan.

Yes, you can embed forms in your chatbots and connect them with tools like Zapier or Make to automate various tasks. These integrations allow you to connect your chatbots to other applications to optimize your workflows.

Yes, agencies can use LouiseBot for their clients, install chatbots on multiple websites, and remove the 'Powered by LouiseBot' branding, depending on the options available in your plan.

Browsers, particularly Google Chrome, block automatic sound playback unless a user interaction occurs (such as a click or scroll). Once the user interacts with the widget, the sound will play automatically.

The number of AI-based conversations depends on your plan. Each user session (up to 30 minutes) counts as one conversation, regardless of the number of messages exchanged during that time.

Once the limit is reached, your AI chatbot will no longer appear on your website until the monthly period resets or you upgrade to a higher plan.

Yes, you can have multiple active videobots depending on your plan. The number of videobots you can have live simultaneously on a site varies based on your subscription.

The maximum video file size depends on the limitations of your plan and may evolve over time. However, we recommend using short and engaging videos to maximize user interaction.

The chatbot responds in the language of the first question asked by the user. If you want the chatbot to remain in a specific language, you can configure precise instructions during bot creation.

Yes, voice recognition is available for AI chatbots. Users can interact with the bot vocally, and the bot will also respond by voice if this option is enabled, depending on your plan.

Yes, we offer full access to all premium features for a 14-day trial, allowing you to test all of LouiseBot’s capabilities before subscribing.

Yes, depending on your plan, LouiseBot offers upgrade options to accommodate growing needs, with the ability to add more conversations or enhance bot features.

You can check upcoming features on our public roadmap.