Why Choose a Video Chatbot Over a Text Chatbot?

In today's digital landscape, chatbots are essential for online customer engagement. They provide round-the-clock support, streamline user journeys, and answer common questions. While text-based chatbots have been the standard, video chatbots are redefining the game with their ability to create more engaging, personal, and interactive experiences. LouiseBot offers both text and video chatbot solutions, but we believe video chatbots hold the key to taking your customer interactions to the next level.